{"id":146412,"date":"2023-01-05T11:47:25","date_gmt":"2023-01-05T11:47:25","guid":{"rendered":"https:\/\/igamingbusiness.com\/?p=146412"},"modified":"2023-01-10T10:33:24","modified_gmt":"2023-01-10T10:33:24","slug":"customer-interactions-stay-compliant-while-helping-players-convert-2","status":"publish","type":"webinar","link":"https:\/\/igamingbusiness.com\/br\/webinars\/customer-interactions-stay-compliant-while-helping-players-convert-2\/","title":{"rendered":"Customer interactions: Stay compliant while helping players convert"},"content":{"rendered":"\n<p>iGB, in partnership with <a href=\"https:\/\/nchain.com\/solutions\/responsible-gaming\/?utm_campaign=clarionwebinar&amp;utm_source=emailandlandingpage&amp;utm_medium=webinar\" target=\"_blank\" rel=\"noreferrer noopener\">nChain<\/a>, aims to identify the potential pain points and offer their interpretation of what is required of the industry in a period of significant change. Featuring a panel of industry experts, this webinar discussed the implications of emerging regulations such as AML, fraud prevention, and player protection to keep operators compliant and customers gambling sustainably.<\/p>\n\n\n\n<p>From documenting the customer journey to best practices for interactions and the potential for embedding AML practices and affordability checks, our panel will provide a blueprint for the industry to ensure it stays compliant while retaining players.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-agenda\">AGENDA<\/h2>\n\n\n\n<ul class=\"wp-block-list\" id=\"js-covering-list\"><li>What are the noteworthy regulatory changes this year especially in the UK, Europe and North America?<\/li><li>What are the top three regulatory requirements that need to be introduced?<\/li><li>What are the top three regulatory requirements that are not protecting customers but are sending them to offshore sites?<\/li><li>Keeping safer gambling at the forefront: How do you create a responsible gaming-focused culture?<\/li><li>How can operators ensure sustainable and responsible play in a user-friendly way?<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"As regulators around the world work to raise standards, a wave of new provisions and requirements are on their way.","protected":false},"featured_media":146415,"template":"single-video.php","categories":[72,74,71],"company_relation":[],"region":[],"class_list":["post-146412","webinar","type-webinar","status-publish","has-post-thumbnail","hentry","category-artificial-intelligence","category-fraude","category-tecnologia-inovacao","pmpro-has-access"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - 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