Competitive Gaming Operations Manager

Leading Betting Provider require leader to take charge of Esports operation

• Lead the delivery of Esports tournaments and related operations as part of the Competitive Gaming product.
• Deliver that strategy through 7 managers and 170 staff – would ideally suit someone with experience in retail or hospitality.

Who you are: 

• Flexible and creative, together with a pragmatic and hands-on approach to delivery.
• You are motivated by the challenge of managing a team of talented operational staff to successfully deliver. 
• You can manage the balance of a culture of continuous improvement, whilst having fun and celebrating success.

Key Responsibilities:

• Deliver a strong vision – Communicate clear plans and deliver gaming goals.
• Ensure procedures are adhered to – comply with the Gambling Commission.
• Ensure quality – Utilise data to ensure continuous improvement.
• Remain within costs – Manage cost lines within the budget. Deliver agreed ROI from all CAPEX spend.
• Understand the Product –  A curiosity about the world of Esports. 
• Grow the operation – Ensuring recruitment, on-boarding, training and performance management, are delivered. 
• Maintain an excellent culture – create a high support, high challenge culture.
• Maintain excellent communication – regular briefings with your management team. 

Skills and Experience:

• Can handle a large operation – Experience in a multi-site or large single site environment (betting/leisure/retail/hospitality preferred).
• Proven Caliber – Previously managed and led high-performing teams. 
• Proactive – Strong implementer who can take appropriate action from a set of agreed plans, data, processes – solution focused. 
• Driven and enthusiastic – Ability to inspire and motivate others.
• Excellent communicator – Ability to present ideas and recommendations clearly in verbal, written and presentation formats.
• Tech Savvy – Comfortable using Microsoft Excel, Teams and Outlook.

Apply for the Competitive Gaming Operations Manager role at Pentasia.