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Competitive Gaming Operations Manager

Posted by Pentasia
  • Salary £45-50K + 20% Bonus
  • Contract Permanent
  • Location United Kingdom
  • Reference 34216

Leading Betting Provider require leader to take charge of Esports operation

  • Lead the delivery of Esports tournaments and related operations as part of the Competitive Gaming product.
  • Deliver that strategy through 7 managers and 170 staff – would ideally suit someone with experience in retail or hospitality.

Who you are: 

  • Flexible and creative, together with a pragmatic and hands-on approach to delivery.
  • You are motivated by the challenge of managing a team of talented operational staff to successfully deliver. 
  • You can manage the balance of a culture of continuous improvement, whilst having fun and celebrating success.

Key Responsibilities:

  • Deliver a strong vision – Communicate clear plans and deliver gaming goals.
  • Ensure procedures are adhered to – comply with the Gambling Commission.
  • Ensure quality – Utilise data to ensure continuous improvement.
  • Remain within costs – Manage cost lines within the budget. Deliver agreed ROI from all CAPEX spend.
  • Understand the Product –  A curiosity about the world of Esports. 
  • Grow the operation – Ensuring recruitment, on-boarding, training and performance management, are delivered. 
  • Maintain an excellent culture – create a high support, high challenge culture.
  • Maintain excellent communication – regular briefings with your management team. 

Skills and Experience:

  • Can handle a large operation – Experience in a multi-site or large single site environment (betting/leisure/retail/hospitality preferred).
  • Proven Caliber – Previously managed and led high-performing teams. 
  • Proactive – Strong implementer who can take appropriate action from a set of agreed plans, data, processes – solution focused. 
  • Driven and enthusiastic – Ability to inspire and motivate others.
  • Excellent communicator – Ability to present ideas and recommendations clearly in verbal, written and presentation formats.
  • Tech Savvy – Comfortable using Microsoft Excel, Teams and Outlook.

Apply for the Competitive Gaming Operations Manager role at Pentasia.

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