Home > Jobs > Senior CRM Manager – Remote

Senior CRM Manager – Remote

Posted by Pentasia
  • Salary Competitive
  • Contract Permanent
  • Location Remote
  • Reference 34095

Senior CRM Manager – Fully Remote – **Clear pathway to Head of CRM**

A pioneering iGaming business across Casino & Sports is looking for an experienced CRM Manager to execute the entire strategy.


  • Manage customer journeys to drive retention and growth objectives (Deposit conversion, churn reduction, and upsell).
  • Define the retention strategy.
  • Preform market research and stay up to date with competitor offers.
  • Build & Create customer lifecycles and automations.
  • Set up, document and maintain CRM procedures, including key information such as welcome offers, promotional calendar, Bonus scheme and more.


  • Extensive experience within iGaming CRM.
  • Ability to be hands on yet strategic.
  • Prior experience building CRM from the ground up.

Interested? Next steps…

Apply for the Senior CRM Manager – Remote role at Pentasia.