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Senior Support Engineer

Posted by Pentasia
  • Salary €45000 to €50000
  • Location Malta
  • Reference 35438

My client, a leading company in the IT sector, is looking for a Senior Support Engineer to join their team on-site in Malta.

Our client is an independently managed IT services provider boasting a remarkable track record and years of demonstrable expertise.

They are dedicated to creating and upholding state-of-the-art, dependable, and efficient business IT networks, harnessing a diverse range of innovative cloud-first technologies.

As a Senior Support Engineer, you will play a crucial role in ensuring the smooth operation of our clients’ IT environments. The ideal candidate will possess a strong foundation in managing servers and a deep understanding of virtualization technologies such as Hyper-V, Azure, VMware, and backup solutions like Veeam. 

Main Responsibilities:

  • Efficiently manage and maintain servers to ensure optimal performance and reliability.
  • Troubleshoot and resolve server-related issues promptly.
  • Proficient in deploying, configuring, and managing virtual environments using Hyper-V, Azure, and VMware.
  • Implement and optimize virtualization solutions to meet client requirements.
  • Implement and manage backup solutions, with a focus on Veeam.
  • Ensure data integrity and develop disaster recovery plans.
  • Act as a senior-level point of contact for technical support escalations.

Desired experience and skillset:

  • Proven experience as a Senior Support Engineer or similar role.
  • In-depth knowledge of server management and virtualization technologies (Hyper-V, Azure, VMware).
  • Expertise in backup solutions, particularly with Veeam.
  • Relevant certifications such as Microsoft Certified: Azure Administrator Associate, VMware Certified Professional (VCP)
  • Experience working in a client-facing role, providing high-level support and building strong client relationships.

Apply for the role of Senior Support Engineer at Pentasia.

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