Evaluating your monitoring process to define your sustainable players and at-risk players

| By Louella Hughes
For the second episode of WrB Responsible Gambling webinar series, our expert speakers discussed evaluating your monitoring process to define your sustainable and at-risk players.

This session will cover:

• Defining a sustainable player and measuring the player journey
• What data should be collected, what should you exclude, what are you looking for? How should you be grouping players into categories and what are the next steps?
• Does a safe player truly exist? Identifying behavioural points and habits which you can use to categorise players by risk-level
> Towards collaboration: How could a collaborative approach work to produce the best possible RG strategy? What would need to be shared between operators?

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