Payments Manager – iGaming

Responsibilities:

• Manage day-to-day operational aspects of payment processes, focusing on fraud prevention, chargeback resolution, and regulatory compliance.
• Develop and maintain relationships with PSPs and providers, ensuring compliance with fraud, KYC, and risk management protocols.
• Liaise with the fraud and risk management teams to identify potential vulnerabilities and ensure processes align with industry best practices.
• Monitor payment performance metrics to proactively identify fraud patterns and recommend actions to reduce chargebacks and optimise risk management.
• Lead the fraud prevention strategy, conducting regular reviews and audits to strengthen detection and reporting systems.
• Manage compliance and risk aspects of payment provider onboarding, ensuring providers meet company and regulatory standards.
• Work closely with Treasury and Finance on operational needs, including fund management, currency requirements, and reconciliation processes.
• Support the development of operational documentation, ensuring the entire team is aligned with updated fraud and compliance protocols.

Key Skills:

• Fraud and Chargeback Management: Proven experience in managing fraud detection systems, chargeback processes, and risk mitigation strategies.
• Operational Excellence: Expertise in overseeing day-to-day operations, ensuring payment processes run efficiently and securely.
• Compliance Knowledge: Strong understanding of compliance, KYC, and fraud prevention requirements, with a proactive approach to risk management.
• Analytical Skills: Ability to analyse operational metrics and performance reports to identify trends, risks, and areas for improvement.
• Communication Skills: Effective verbal and written communication skills to clearly present risk assessments and updates on fraud prevention strategies.
• Stakeholder Management: Experience collaborating with cross-functional teams, ensuring alignment on risk management and operational procedures.

Preferred Background:

• Hands-on experience with fraud management, chargeback resolution, and operational compliance in the payments industry.
• Understanding of regional compliance and fraud prevention standards across multiple markets, with a preference for experience in high-risk regions.
• Strong organizational skills, with the ability to coordinate across multiple teams and prioritise operational security and efficiency.
• Previous experience working within the iGaming industry is essential.

Apply for Payments Manager – iGaming on Pentasia.