Supplier aiming to solve all queries within 24 hours
SoftSwiss, which prides itself on offering first-class customer service, has launched a new 12/7 helpdesk. The supplier claims that, on average, clients receive an initial reply to any request within an hour, with the majority of cases being closed within a day.
Personally assigned account managers can further help clients with a wide variety of issues. With exactly the right tools and competencies in place, the Game Aggregator team aims to respond quickly in any situation.
Commenting on the news, Tatyana Kaminskaya, Game Aggregator team lead at SoftSwiss said: “We’re excited to be able to provide our clients with ongoing support, which will further help to enhance our relationships. Here at SoftSwiss, it’s extremely crucial for us to deliver the best service possible, so we’re glad our clients can rely on us as we can assist them on all queries that may arise”.
The SoftSwiss Game Aggregator combines more than 11,000 games from over 70 game studios for online casino websites, with 3,000 games that support crypto in-game. This extensive portfolio can be added to any gaming software platform through simple one-time API integration.