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Dutch self-exclusion program goes live after fault delayed launch

| By Robert Fletcher
Dutch regulator Kansspelautoriteit (KSA) has confirmed the country’s self-exclusion system is now accessible again after a technical issue hindered the launch of the program.
Netherlands Betsson

The Centraal Register Uitsluiting Kansspelen (Cruks) was initially set to launch on 1 October, corresponding with the opening of the country’s newly regulated online gambling market.

However, a technical fault with Cruks meant the system was unavailable. As a result, players were not able to gamble with licensed operators in the country. This issue was later resolved, and consumers were able to access approved websites from 2 October, though some issues with Cruks remained.

Remaining technical issues with Cruks were rectified and as of 4pm local time yesterday (4 October), the self-exclusion system is now open to players.

Consumers can now register with Cruks using DigiD, a Dutch-focused identify management platform, and choose to block themselves from accessing licensed gambling websites or land-based arcades and casinos for at least six months.

In line with the Remote Gambling Act (KOA), which was enacted earlier this year, all licensed online gambling operators in the Netherlands are required to integrate with Crusk.

Land-based gambling venues, which must also sign up with Cruks under regulations sets out in the KOA, were unaffected by the technical fault and players were able to access gambling as normal. 

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