Veikkaus revealed that none of its information systems have been compromised by the logins and no “irregularities” were found in any accounts.
The logins are said to be the result of a software attacker who succeeded in logging in to Veikkaus’ services after guessing customers usernames and passwords through a software tool.
As a result, the attacker may have accessed 800 customers’ game accounts and locked a number of accounts through incorrect login attempts.
However, Veikkaus reported that there have been no suspicious gaming activities on the compromised accounts.
Local police are involved and customers whose information may have been jeopardised have been informed and asked to change their passwords.
In addition, Veikkaus highlighted that the hacker had been unsuccessful in transferring money from the accounts, due to the authentication measures in place.
“Due to the nature of the attack, we believe that the risk of misuse of the gaming accounts in question and personal data is low,” said Hannah Kyrki, director of legal and corporate responsibility at Veikkaus.
“So far, we have not detected any unusual events in the game accounts under attack. Naturally, we will continue to monitor the matter more closely.”
Last week, Veikkaus began negotiations with 830 staff members in preparation for up to 200 redundancies.