This will become “version 2.0” of Spillemyndigheden’s certification system, the regulator explained, following previous updates in 2015, 2018 and 2020.
The system outlines what conditions operators must meet to be issued licences, with rules tightened around data, testing and player protection.
The certification document was submitted to the European Commission on 25 January 2022. It must now enter a standstill period, which will end on 26 April 2022.
Changes will be implemented across a number of areas. A players’ status with Denmark’s Register of Voluntarily Excluded Players (ROFUS) will no longer be stored by licensees after it has been used for the original purpose.
In January, Spillemyndigheden reported that over 30,000 players had self-excluded with ROFUS.
Additionally, operators will no longer be required to submit quarterly reports on system changes to Spillemyndigheden.
Specifications also address the use of certain types of language. Requirements to display information on harmful gambling, the ROFUS register and other customer protection measures must be clearly displayed on the licensee’s site interface in accurate and clear language.
Adjustments will be made to the testing process. Current requirements for testing must adhere to certain International Organisation for Standardisation (ISO) requirements, specifically ISO17020 or ISO17025.
ISO17020 holds requirements for different types of inspection bodies, while ISO17025 details the requirements testing and calibration labs.
If the European Commission ratifies the certification update, ISO17025 will remain while ISO17920 will be replaced by ISO17065, which has requirements for bodies certifying products and services.
If the updated certification system is ratified by the European Commission, there will be a transition period that ends on 1 January 2023.