Norsk Tipping brands under review after breaking the law with Eurojackpot mishap
The Norwegian Gambling and Foundation Authority (Lotteritilsynet) ruled Thursday that monopoly operator Norsk Tipping broke the law when it mistakenly sent out an incorrect notification to a huge number of Eurojackpot players in June, incorrectly claiming they had won prizes.
Tonje Sagstuen resigned as Norsk Tipping CEO on 30 June after 47,000 players were listed as winners due to a major technical error in the currency conversion system. Approximately 30,000 of these players received an SMS or push notification about the wrong prize.
Lotteritilsynet has ruled this was a violation of the country’s Gambling Act and it is conducting a full review of Norsk Tipping’s largest lottery games as a result of “several serious errors” in the last year.
The regulator will review its Lotto, Eurojackpot and Vikinglotto games and consider the entire process for each of the products, from the submission deadline set for players, to the payment of winnings.
Norsk Tipping violates players’ trust
Lotteritilsynet suggested the operator had violated the trust of its players. “People should be able to trust their games. The fact that several thousand players receive a notice of excessive winnings is clearly harmful to trust,” it noted in Thursday’s update.
It said many players had contacted the regulator about the error, but it said these complaints or questions should be directed to Norsk Tipping.
Norsk Tipping said it was “not surprised” by the ruling, and Vegar Strand, acting CEO for Norsk Tipping, added the company also believed it had made a very serious error.
The operator has initiated its own review proceedings to investigate the error. “It is not unexpected that the Norwegian Lottery Authority wants to conduct its own inspection of our lottery games, which they have notified us of today. We look forward to receiving this inspection, and see it as an important step in restoring trust in the company,” Strand said in a statement responding to Lotteritilsynet’s decision.
“We have initiated thorough reviews with external expertise of the error situations we have had. It is not unexpected that the Norwegian Lottery Authority wants to conduct its own inspection of our lottery games, which they have notified us of today. We look forward to receiving this inspection, and see it as an important step in restoring trust in the company,” Strand added.
Norsk Tipping has a ‘fundamental problem’ in its system
Norsk Tipping has been pulled up for a number of errors in recent months. In 2024, a player was mistakenly paid NOK 25 million ($2.47 million) from the casino game KongKasino, for which Norsk Tipping was fined NOK 4.5 million.
An even bigger fine of NOK 36 million was handed out in March 2025, when a bug was found to have prevented self-excluded players from blocking themselves out of their accounts.
A third fine was issued to Norsk Tipping in April as a result of errors in its Eurojackpot extra draws and the Lotto super draws, which gave players in cooperatives, gaming clubs and cooperative banks a greater chance of winning than they should have. Those errors affected millions of players, and on that occasion, the fine was up to NOK 45 million.
Anya Therese, senior advisor at Lotteritilsynet, said these errors were “serious” and showed several examples of Norsk Tipping not having discovered them before the consequences were major.
“These cases show a fundamental problem in Norsk Tipping’s systems and controls,” she said.