EGBA members added €3.8 billion in tax to European economy in 2024
Members of the European Gaming and Betting Association (EGBA) contributed €3.8 billion ($4.5 billion) in tax to the European economy in 2024.
The EGBA is made up of eight operator members (Flutter Entertainment, Entain, Bet365, Betsson Group, Evoke, LeoVegas, Superbet Group and FDJ United) and two associate members (payment provider Aircash and identity verification platform Sumsub).
It is unclear if the tax contributed to Europe by the members has moved up or down year-on-year, as this was the first comprehensive collection of members’ tax contributions, including corporate and gaming taxes.
In its 2025 sustainability report tracking the online operations of EGBA members in the European Union and the UK, the EGBA said its members also paid €148.9 million in contributions to research, education and treatment services to support gambling harm prevention in Europe.
The number of active customer accounts across Europe for EGBA members went up 19% for the period, up to 38.6 million.
Rise in safety tool usage
Safety tools were used by 69% of customers (26.7 million in total); half of these did so voluntarily and the total was up 28% from 2023.
The most popular safety tool was deposit limits, accounting for 65% of the safety tools used by customers voluntarily, down from 70% in 2023. The next most popular tool was time limit/reality checks, which made up 11% of the total.
Self-exclusion accounted for 12% of the total, split evenly between self-exclusions that lasted less than six months and those that lasted more than six months. Close to half of the customers who used safety tools voluntarily were 35 years old or younger at 49%.
Members sent 100 million safety messages to European customers last year, up 48% from 2023. A majority of personalised safety messages sent to customers were delivered via on-screen pop-ups at 67%, down slightly from 70%.
A total of 22% of all customers were sent personalised safety messages at 8.5 million, representing a 16% increase from the 7.3 million customers in 2023.
There was a rise in the percentage of members’ employees who received dedicated safer gambling training, from 80% to 89%.
Black market threat
In a joint letter from the CEOs of the EGBA’s members within the report, it was noted there is a continued threat from black market operators across Europe.
The letter mentioned how spending caps in the Netherlands introduced last year led to unregulated sites matching the revenue of the country’s regulated market.
Additionally, the letter referenced that in the UK, an estimated £2.7 billion is staked annually on black market websites, costing the state £335 million ($455.9 million) in lost taxes, according to a Betting and Gaming Council-commissioned study.
The letter reads: “The answer to this growing problem is not deregulation but smarter, more balanced regulation. Regulators should strengthen enforcement against black market operators based outside Europe who undermine the well-developed safety nets established in Europe.”