CIS Technology

CIS Technology, Inc., based in Reno, Nevada, provides the Slot Floor Monitor System (SFMS)—a real?time service and staff management platform optimized for casino slot floors. SFMS delivers live insights into patron requests, employee activity, machine events, and VIP guest interactions—enabling supervisors and hosts to respond immediately from desktop or mobile devices. The platform integrates seamlessly with popular casino floor systems and delivers alerts to wireless handhelds or PCs, helping casinos reduce wait times, increase machine uptime, improve staff utilization, and elevate guest satisfaction. It includes modules for task completion, premium player tracking, patron service management, and wireless operations oversight. CIS offers 30? to 60?day trial deployments at client properties, typically demonstrating measurable ROI through operational efficiency gains. With over 30 years of experience in data replication technology and more than 80 installations, CIS Technology supports better decision-making and proactive floor management. Their SFMS tool consolidates frontline service, machine health, and staffing analytics into one intuitive dashboard. Trusted by tribal and commercial gaming venues nationwide, CIS Technology delivers reliable, performance-driven software with precise data integration—helping venues boost loyalty, manage resources effectively, and maintain competitive advantage through smarter floor-level operations.