In a message to customers, Bet-at-home said that it has not been possible to place bets with the company since 6 July.
This is because the British Gambling Commission suspended Bet-at-home’s operating licence on 7 July, citing suspected social responsibility and anti-money laundering failings as key elements in its decision.
At the time, the Commission also announced a review into Bet-at-home’s operations.
Although the business could have been permitted to operate again following completion of the review, it said it will not do so.
“Unfortunately, we’ve decided to surrender our operating licence granted by the UK Gambling Commission and to exit the British market,” read a statement on the operator’s website.
“Therefore it hasn’t been possible to bet, play or deposit with us as of 4.20pm on 6 July, UK time. Furthermore, new registrations are not allowed.”
Ahead of the licence suspension, Bet-at-home suspended its GB Affiliate programme, which was its only marketing channel in the country.
Bet-at-home said that players can withdraw directly from their betting accounts until 10pm on 30 September. From this date, players will have to contact Bet-at-Home directly for their funds, with a deadline of 30 June 2023.
Following this, the operator said that all remaining funds will be transferred to gambling harm charity GambleAware.