Stakelogic BV to pay £122,835 following slot game timing breaches

Stakelogic BV agreed to a regulatory settlement with the UK Gambling Commission on Thursday, after an investigation found a number of its online slot games ran faster than permitted under the Commission’s technical standards. The settlement stands at £122,835 ($161,725). 

The case began when Stakelogic, a software provider, self-reported that one of its slot games, Tiger Temple 88, operated with a faster cycle time than allowed. Specifically, the game ran with a 1.97-second gap between the start of one game cycle and the next, breaching the Commission’s Responsible Product Design Remote Technical Standard (RTS) 14D. 

This standard requires a minimum interval of 2.5 seconds from the initiation of one game cycle until the next can start.

Following this disclosure, the Gambling Commission requested further information. Stakelogic subsequently retested its entire portfolio available to UK players and found that an additional 15 games also failed to meet the required minimum cycle time. 

Manual stopwatch was used

The shortfall in these games ranged from as little as 0.001 seconds to 0.675 seconds below the 2.5-second requirement. Many of these were less than 42 milliseconds (0.042 seconds) beneath the standard limit.

Non-compliance was identified over varying timeframes, with Tiger Temple 88 running faster than permitted only between 28 May 2025 and 30 May 2025. The other titles failed the standard intermittently between 31 October 2021 and 30 October 2025.

The Commission’s investigation attributed the timing errors to Stakelogic’s use of a manual stopwatch for speed tests. The regulator described this method as “open to significant inaccuracy”.

Gambling Commission Director of Enforcement and Intelligence John Pierce commented: “With all the technological resources available to an online gambling business, it is unacceptable that Stakelogic were relying on a manual stopwatch to measure the speed of their games.”

Aggravating and mitigating factors

The regulator highlighted several aggravating factors in its decision.

These included Stakelogic’s failure to suspend Tiger Temple 88 immediately after identifying non-compliance on 28 May 2025; the game continued live until corrective measures were introduced on 30 May 2025. It also included delays in conducting a comprehensive product review.

The full extent of the timing breaches only emerged following a more thorough review prompted by the Commission’s enquiries.

Conversely, mitigating factors were recognised. Upon realising the full scope of the issue, Stakelogic voluntarily disabled all games offered to the Great Britain market.

The company fully cooperated with the investigation and there was early acceptance of the failings by Stakelogic.

Stakelogic’s position

In a published summary of the investigation, Stakelogic acknowledged the breaches and described how their internal processes “fell short of the standards reasonably expected of licensees”. 

The company confirmed it had corrected the faults prior to informing the Commission and committed to making “significant changes” to its quality assurance testing, incident management and broader compliance framework.

The 2.5-second minimum spin interval was introduced in 2021 as part of regulatory measures. The Gambling Commission emphasised that RTS 14D specifically targets risks linked with the intensity of gameplay and cited research showing faster game speeds increase consumer vulnerability.

The settlement with Stakelogic includes a payment of £122,835 in lieu of a financial penalty, publication of a statement of facts and a contribution toward the Commission’s investigative costs. These funds will be directed to the government’s consolidated fund.

The decision comes after the Gambling Commission announced tougher measures and stricter compliance on non-compliant gaming machines. New government funding is to be used to fund such endeavours.