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Senior staff exit as William Hill restructures online arm

| By iGB Editorial Team
William Hill has confirmed that three senior members of staff have departed the company as it continues an overhaul of its online division.

William Hill has confirmed that three senior members of staff have departed the company as it continues an overhaul of its online division.

Stuart Watson has stepped down as sportsbook director, while James Curwen has resigned as chief gaming product officer and Juergen Reutter has left his role as chief experience officer.

A spokesman for William Hill told the Racing Post that the trio, which were only confirmed in their positions last June, have decided to depart, adding that it does not intend to replace Watson or Curwen.

Meanwhile, William Hill has said that marketing strategy and customer service will now move under the control of its online division, which is led by managing director Crispin Nieboer.

The decision will mean that Cem Miraly, who took on the role as chief customer officer in October of last year, will also be departing the bookmaker.

According to the Racing Post, Nieboer said: “This marks another stage for William Hill Online; we are building on our track record over the last 12 months in tech delivery by further expanding our development capacity.

“Online will own the end-to-end customer experience for the first time as we move further towards our goal of a unique, personalised experience for customers however they choose to use our products.”

The changes form part of a wider restructure plan devised by Philip Bowcock, who was appointed chief executive of William Hill last month.

Earlier this week, long-serving media relations director Graham Sharpe also said that he would be leaving the company after agreeing to be made redundant.

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Long-serving William Hill director faces redundancy

William Hill names Bowcock as new chief executive

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