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BetBlocker enhances Dutch self-exclusion software service

| By Richard Mulligan
Responsible gambling charity BetBlocker has enhanced its Dutch language-facing services ahead of the launch of regulated online gaming in the Netherlands next month.

The UK-based registered charity, which offers free self-exclusion software, now also provides Dutch language technical support after earlier this year introducing its app in the country.

The group said the expansion of its service into other language markets will benefit players around the world, while offering native language technical support ensures that the maximum number of users within specific jurisdictions can engage fully with the service.

Duncan Garvie, founder and trustee for the charity, said: “Expanding BetBlocker to other language markets has always been a clear objective for the service. The most significant barrier to taking this step is providing native language support, due to the staffing costs involved.”

BetBlocker allows users to restrict themselves from accessing remote gambling services entirely via a continuous block, or to manage when they can access gambling by scheduling when the restriction switches on or off, to offer protection during periods of vulnerability.

The launch in the Netherlands has been completed in association with gaming group L&L Group.

Jan Wienk, head of product development for L&L Europe, said: “Extremely proud to be collaborating with Betblocker… An online casino operator has a duty of care, and this project completion shows we have. This truly shows we’re not only compliant within the field of responsible gambling, but we also take the extra step.”

Dutch regulator Kansspelautoriteit (KSA) last week released guidance regarding advertising and recruitment in gambling weeks before the country’s igaming market opens on 1 October.

Obligations include that licence holders must not target advertising towards minors and that advertisements will be assessed in terms of content, where they are advertised, media presence, and who they are aimed at.

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