Playtech partners TruNarrative to launch compliance platform

Playtech has joined forces with risk compliance and transactional monitoring solutions specialist TruNarrative to develop a global compliance platform for its client base.

The rationale behind the partnership is to offer a solution that can help customers efficiently enhance their compliance capabilities through a product that can be adapted to different jurisdictions. 

“The increasingly complex regulatory framework is the single biggest challenge facing gambling businesses operating in regulated market,” Playtech’s head of regulatory affairs and compliance Ian Ince explained. “This partnership will help operators answer this challenge.”

It will be build into Playtech's IMS platform, and will incorporate solutions from the supplier's BetBuddy subsidiary alongside the TruNarrative technology. This will see a range of customer risk management solutions such as age, identity and document verification tools, checks for politically exposed persons (PEP) and sanctions, ongoing customer monitoring services and safer gambling controls provided through the platform. 

Adam Doyle, head of gaming at TruNarrative, added: “We are excited to be working with Playtech and are looking forward to delivering truly innovative customer on-boarding, safer gambling and risk management solutions to its partners.”

Playtech becomes the second recent high-profile customer for TruNarrative in the past month, after gambling operator and content developer Gamesys agreed a deal to begin using its player on-boarding solution.