Platform Operations Analyst | iGaming & Gambling Operator | Onsite, Sao Paulo.
- Salary R$10,000
- Location LatAm Region
- Reference 38909
Platform Operations Analyst | iGaming & Gambling Operator | Onsite, Sao Paulo
About the Role:
A fast-growing international iGaming company is expanding its operations in Brazil and looking to strengthen its local platform operations structure.
With a strong global presence and a dynamic digital entertainment ecosystem, the company operates across multiple regulated markets, delivering innovative casino and sportsbook experiences to users worldwide.
As part of this expansion, we are looking for a proactive and analytical Platform Operations Analyst to support daily platform operations, monitor campaigns and functionalities, and ensure a seamless and efficient user experience across the business.
Key Responsibilities:
- Monitor platform operations and ensure the correct execution of campaigns, promotions, and platform activities
- Support operational routines related to casino, sportsbook, and other gaming products
- Track operational incidents and coordinate with internal teams to support resolution processes
- Work closely with Product, CRM, Customer Support, Risk, and global teams to align operational improvements
- Monitor platform performance and operational KPIs
- Validate configurations, content, and operational flows before launches and activations
- Support operational testing and post-release validations alongside Product and Tech teams
- Assist in documenting processes, workflows, and operational best practices
- Identify opportunities to improve user experience and platform efficiency
- Ensure adherence to internal policies, compliance standards, and local regulations
Requirements:
- Previous experience in platform operations, product operations, or operational roles within iGaming, tech, or digital environments
- Strong analytical and problem-solving skills
- Experience monitoring KPIs and operational performance
- Ability to manage multiple priorities in fast-paced environments
- Strong organizational and communication skills
- Experience working cross-functionally with multiple stakeholders
- Knowledge of digital platforms and online operational environments
- Advanced or fluent English for daily communication with global teams
- Availability to work onsite in Sรฃo Paulo/SP
Nice to Have:
- Previous experience with online casino and sportsbook operations
- Familiarity with CRM tools, back-office platforms, or operational systems
- Understanding of user journeys within iGaming platforms
- Experience in international or high-growth companies
- Basic knowledge of operational metrics and data analysis
- Familiarity with Brazilian betting regulations
What We Offer:
- Opportunity to join a globally recognized and rapidly expanding iGaming company
- International and collaborative work environment
- Exposure to global operations and strategic projects
- Career growth opportunities within a fast-scaling business
- Innovative and performance-driven culture
- Health insurance reimbursement support
- Dental insurance for employees and dependents
- 20-day paid contract recess period
- Birthday Day Off
- Modern and flexible work environment with no dress code
Apply for Platform Operations Analyst | iGaming & Gambling Operator | Onsite, Sao Paulo, directly via Pentasia.