In an industry where regulation is getting stricter and differentiating yourself is getting harder, driving up retention with high LTV players and increasing revenues is a challenge. Being armed with the right data and a personalised engagement strategy is vital in creating a unique customer experience and will help you get ahead of the competition.
This webinar will discuss:
- What are the industry’s biggest retention challenges and pitfalls?How to differentiate yourself in a highly competitive igaming era
- Taking a personalised approach to each marketing touchpoint throughout the customer journey
- What role does real-time data play in creating a unique customer journey?
- Ivan Liashenko, Chief Marketing Officer, Parimatch
- Pieter Hall, Head of customer service, Delasport
- Mattia Busuttil, Head of Emerging Markets, Betsson Group
- Harel Falk, VP Sales, Solitics