Gambling Commission streamlines personal licence application service

The new service, called “Apply for a Personal Licence”, will consolidate applications for personal management licences (PML) and personal functional licences (PFL), alongside Annex A approvals. This, it said, will mean that the licences will be processed quicker.

The service will be supported by an up-to-date processing tool for efficiency.

“I am very pleased that we can continue to automate our licensing services by making it easier to apply but also quicker to process,” said Helen Venn, executive director of the Gambling Commission.

“This new service is a good example of delivering positive outcomes for users through collaboration between our licensing and digital teams.”

The process was created to commit to the Gambling Commission’s promise to improve its regulatory tactics.

Meanwhile, ministers are still considering the review of the 2005 Gambling Act, the results of which should be published by the end of 2021. The review will examine many different areas related to gambling, including the roles and powers of the Commission.