The suspension came into immediate effect from today (7 July).
Earlier this week, Bet-at-home suspended its GB Affiliate programme, its only marketing channel in the country.
Yesterday (6 July), Bet-at-home head of marketing Alessandro Manzella told iGB the operator was not exiting the GB market.
When asked about this statement after the suspension was announced, Manzella declined to comment.
Announcing its decision, the Commission said that the review and consequent suspension follows concerns that “activities may have been carried out contrary to the Gambling Act 2005”.
The Commission said these activities may not have been covered by Bet-at-home.com’s licence and that as a result it may be unsuitable to carry on its licensed activities.
The regulator added that suspected social responsibility and anti-money laundering failings were key considerations in the decision to suspend the licence.
The review will be carried out under section 116 of the Act, while the suspension was made in accordance with section 118 (2) of the Act.
“We have made it clear to the operator that during the course of the suspension, we expect it to focus on treating consumers fairly and keeping them fully informed of any developments which impact them,” the Commission said.
“The suspension does not prevent the operator from allowing consumers to access their accounts and withdrawing funds. Bet-at-home.com Internet Limited – which operates bet-at-home.com, bet-at-home.co.uk and uk.bet-at-home.com – can be contacted through its website.”
In May, Bet-at-home revealed how its revenue dropped by more than 50% in Q1 of 2022, following regulatory difficulties in Germany, Austria and the Netherlands.