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Dreidel’s rise: Transforming challenges into slot market leadership in Mexico

| By Rafael Levy, Dreidel | Reading Time: 6 minutes
In this guest column, Rafael Levy, chief growth officer at Dreidel, talks through some of the hurdles that land-based slot manufacturers face and how the Mexico-based company has cleared them to become a major player in just a handful of years.

When you think of innovation, you think of cutting-edge crypto casino platforms, the latest online slot mechanics and smart payment solutions that allow for instant deposits and withdrawals.

But you rarely, if ever, think about land-based slot cabinets and the games being developed for these machines. To me, that’s doing land-based providers a bit of a disservice.

I’ll be the first to admit that it’s much harder to innovate in the retail space than online, but that makes it all the more important. Land-based players are still looking for edge-of-the-seat experiences, so we must be able to provide these despite the significant limitations we face.

Remember: land-based players are seeking a much deeper and richer experience than those who play online. For them, it’s about enjoying a sensory overload from the moment they enter the casino to when they decide to leave.

Slot machine cabinets play a major part in this, with their flashing lights and catchy sounds helping to bring the casino floor to life and ultimately drawing players in. But the games on these machines need to be just as captivating.

This is why slot cabinet and game manufacturers must balance the need to focus on hardware and software, something our online counterparts don’t have to do.

In addition, land-based manufacturers also have to consider tight regulations, personalisation and localisation; it’s easy to see why they really do have to push boundaries to meet the needs of their partners and players.

But this is a challenge that Dreidel has embraced, and our approach to innovation and producing iconic slot machine cabinets and thrilling games has seen us become a power player in a short space of time.

Before I get into how we have achieved this and what other land-based slot manufacturers can learn from our blueprint, let me first give you the Dreidel backstory.

The Dreidel story

The Dreidel story starts in Mexico in 2020.

The business was founded by a group of entrepreneurs with extensive operational experience in the gaming industry, including Isaac Shemaria and Moisés Shemaria, with a clear mission – to use innovation and cutting-edge technology to revolutionize the land-based slot machine market.

From the very beginning, our vision has been centered on understanding market and player needs through hands-on experience and real-world feedback, and to constantly improve our products so they not only meet but exceed player expectations. 

Rather than simply developing products in isolation, we’ve taken a meticulous and practical approach to understanding the challenges land-based manufacturers face and what the player truly wants and expects.

“We don’t create generic products; we listen to the end user, study their behaviour, preferences, and playing habits”

Through this journey, we’ve embraced innovation as a core pillar, consistently evolving both our game offerings and the design of our cabinets to deliver fresh, engaging and differentiated experiences.

Our products are born from real-world insight, and we pride ourselves on delivering solutions that are not only technically solid but also creatively designed to meet the ever-changing demands of a highly competitive, sophisticated and challenging industry.

The challenges faced when innovating for the casino floor

Land-based slot machine manufacturers face several key challenges they need to overcome if they are to develop cabinets that draw players in, as well as produce the games to keep them entertained and coming back for more.

This is one of the most complex and demanding areas within the gaming industry, mainly due to the high barriers to entry, both technological and regulatory. It’s not enough to have a good idea; you need a product that is technically solid, commercially viable and fully compliant with strict standards.

Another major hurdle is the development cycle and the lifetime of slot machine cabinets. Development cycles often last several years, mostly because cabinets are designed to stand the test of time.

This is because land-based casinos install cabinets on the casino floor and then keep them there for several years. Unlike online casinos, they can’t add new machines and games each week, so the cabinets and slots they do install need to hit the mark with players for sometimes up to a decade.

This means that cabinets need to be at the cutting edge when they launch, so that they don’t date quickly. For example, our cabinets come with state-of-the-art curved, high-definition screens and high-tech LED lighting systems.

In short, we put our cabinets so far ahead of the curve that, come the end of their lifespan, technology and our rivals have only just caught up.

We do the same with the games available on our cabinets. Just as with online slots, they need to be developed around the latest player preferences and trends, but they also need to be captivating and rewarding to such a degree that players will come back to them over months and even years.

Other challenges we encounter are building localisation and innovation into our cabinets and games, as well as ensuring we are compliant with the different rules and regulations in each of the markets we serve.

How Dreidel has worked to overcome these challenges

The market-leading position we have achieved is the result of a long, challenging yet rewarding journey that has seen us take on and overcome these challenges.

It’s been a step-by-step process, marked by both setbacks and incredible achievements, all of which have shaped us into the company that we are today. So, what sets us apart from other suppliers?

I’d say it’s our ability to deeply understand and analyse what players want and enjoy. We don’t create generic products; we listen to the end user, study their behaviour, preferences, and playing habits, and design cabinets and games that resonate with them on a personal level.

We focus on meeting the unique demands of the gaming sector, tailoring our offerings for each market we target. Mexico is our primary market, but we are making moves into other LatAm jurisdictions and North America, too.

Our goal is to deliver games that are not only innovative in terms of technology and design but also captivating for the player, grabbing their attention from the very first spin to the last.

Today, we offer Class III products that are ranked among the top performers in the Mexican market. That leading position is the result of a clear vision, a player-focused approach and a passionate team committed to creating experiences that truly stand out.

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The importance of company culture and attracting top talent

Our passionate and committed team has been the secret weapon in combating the intrinsic challenges of developing land-based slot machine cabinets and games.

We have an incredibly strong team and have installed a culture where every single member not only plays a vital role, but is given the freedom to think independently, put ideas forward and ultimately achieve their true potential.

We believe that successful products are the result of having a fully integrated effort, combining design, engineering, operations and commercial vision, and with this in place, we’ve been able to build significant momentum, quickly, by overcoming any challenges faced.

What does land-based slot innovation actually look like

Let’s take our next-gen 5ENTURI0N cabinet as an example.

Dubbed the future of land-based casino entertainment, it has a powerful visual impact on the casino floor thanks to its massive screen, which we have combined with advanced player interactivity for a truly immersive slot experience.

It has an impressive 43” ultra-high-definition curved screen, which has been enhanced with an intelligent LED lighting system so that it simply can’t be ignored. This is a slot machine cabinet that really does make some noise, thanks to a powerful sound system that pulls players into the heart of the action taking place across the reels.

It’s also been built for player comfort and convenience. This is why it features a 13.3” touch button panel, wireless phone charger and the latest generation processors for a compelling gaming experience.

Of course, the 5ENTURI0N cabinet has also been designed for reliability and easy integration, so that casinos can easily deliver a top-tier experience while boosting engaging and growing revenues.

A thrilling example of innovation in action

The 5ENTURI0N cabinet is just one part of the equation, and just as important are the games offered on it. This is where land-based manufacturers can really flex their creative muscles to produce compelling gameplay and captivating experiences.

Here, we face pretty much the same challenges as online slot developers, and that’s tapping into the latest player trends and ever-changing demands, and ensuring our titles stand out above those being produced by our rivals.

This is something that Dreidel has become very good at, mostly because of our approach to development, especially undertaking market research, obtaining partner and player feedback and being agile so that we can adapt to changes.

This is all evidenced in our latest title, Bomb Crush, an explosive slot with an action-packed base game where coloured fire symbols (red, blue and green) appear and accumulate along with their corresponding bombs.

These coloured fire symbols also bring suspense and anticipation as they can trigger the game’s Hold & Spin feature at any moment – Hold & Win slots are hugely popular right now.

There are three features in the Hold & Spin bonus – Expand, Collect and Multiplier – and if two or all three of the bonuses are triggered simultaneously, a Combined Bonus is activated. If all three coloured fire symbols land in the same spin, at least one Bonus feature is activated.

The game can also be played in three modes – Festival of Light, Nuclear Win and Wild Treasury – with different Wild symbols in play for each. This is a visually striking slot with high-impact gameplay that really turns up the heat.

Land-based slot development is incredibly challenging, but by embracing innovation, we can move the needle just as much, if not more so, than our online counterparts.

And the providers that do this are the ones enjoying incredible success despite the many hurdles we have to clear.

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