General Manager 

General Manager (Botswana).

Location: Botswana | Full-time | Relocation required
Salary: circa US $75k

About the Opportunity

An established sports betting and iGaming business is looking to appoint a General Manager to lead and develop its operation in Botswana.

• The business is currently at an early stage of development, with a small local structure and a combination of retail, technology and external operational support.
• The successful candidate will play a key role in building the foundations of the operation, establishing processes and controls, and driving its growth.
• This is a hands-on leadership role for someone comfortable working in a developing business and being directly involved in both the strategic and day-to-day operational aspects of the market.

The Role

• As General Manager, you will have overall responsibility for the Botswana operation, combining operational leadership with commercial and business development responsibilities.
• You will manage the existing operation while building the structure, processes and capabilities required to scale the business across both retail and online iGaming channels.

Key Responsibilities

• Lead the day-to-day operation of the business and oversee the existing retail network.
• Manage and evaluate the HHT/terminal operation, identifying opportunities for improvement and future expansion.
• Oversee and develop the online iGaming operation, including sportsbook and casino activities.
• Lead and develop the local team, establishing clear objectives, processes and accountability.
• Manage relationships with external agencies, suppliers and partners and ensure effective delivery.
• Establish and improve operational processes, controls and performance reporting across retail and online operations.
• Take responsibility for budgets, costs, profitability and P&L.
• Monitor commercial performance and identify opportunities to grow revenue and improve efficiency.
• Develop the commercial and operational strategy for the market and identify new growth opportunities.
• Build a professional and scalable operating structure as the business grows.
• Work closely with relevant stakeholders to ensure the operation develops effectively and in line with business objectives.

The Ideal Candidate

The ideal candidate will have:

• Strong experience in sports betting and/or iGaming operations.
• Practical experience across retail betting and online operations.
• Good understanding of sportsbook, casino, customer and operational processes.
• Experience managing teams, suppliers and external partners.
• Strong commercial understanding, including budgets, profitability and P&L.
• Experience working within smaller, developing or fast-growth organisations.
• An entrepreneurial, hands-on and results-oriented approach.
• The ability to build processes and structure where these are not yet fully established.
• Strong analytical, decision-making and stakeholder management skills.
• Experience working in African or emerging betting markets would be advantageous.
• Willingness to relocate and reside in Botswana

What’s on Offer

• Very competitive salary
• Performance-related bonus
• Relocation support
• Local accommodation – for potential candidate relocating
• Company vehicle
• Opportunity to take ownership of a growing betting and iGaming operation
• The opportunity to build and professionalise the business from an early stage

Apply for General Manager (Botswana). directly via Pentasia.